Maintaining a profile for each of your customers is an important part of automating your business and plays an important role in providing a seamless experience for the customer. MINDBODY will provide each client with a profile that includes the client`s history, including past courses, membership status, signed contracts/waivers and payments, and invoices due. If a customer is part of a class pack, the profile also shows how many classes they have left. The customer profile allows members to easily register for the course upon arrival and deducts the course from their course credit or invoice it if the course has not been paid. The profile can keep the customer`s credit card if desired, making it easy for the customer to pay for each purchase. MINDBODY comes with 100+ reports to help you optimize your business. Because the software records every activity, it is able to generate these reports at varying granularity to help you spot trends in your business and ultimately increase sales. For example, you can identify your different sources of income by class and understand your income year by year, or compare the amount of income from different reference sources. MINDBODY enables you to analyze your data and make the best possible data decisions to optimize your business. Mindbody is the perfect business management software for any type of wellness brand looking to grow and evolve. $159 Starter: Manage your studio with the basic tools you need for your business and the flexibility to add additional products as you grow. Accelerate $279: Build relationships with your customers with stylish email campaigns and smart contact lists, and gain a better understanding of your business with comprehensive reports. Ultimate $499: Take your business to the next level with unlimited email and SMS marketing automation, plus customer feedback and referral tools.
Ultimate Plus $699: Get all the power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app that`s as unique as your brand. While the app helps users discover all the businesses that use MINDBODY, it`s especially easy to find companies that offer deals to attract customers. According to MINDBODY`s estimates, companies that offer special offers through the app receive an average of 45% more customers than those that don`t. The app tracks every business visited by the member, so if a user really enjoyed your course, he/she can easily find your business and become a loyal customer. Overall, it can be very cost-effective for businesses to offer attractive offers to attract customers and, ideally, convert them into loyal customers. MINDBODY estimates that 50% of people who buy an introductory offer end up becoming full-fledged paying customers. Based on this, Mindbody`s software is actually very affordable, and for the quality and reliability of the software, we say it offers incredible value to any business. FitMetrix is a real hidden gem in the world of Mindbody and something every fitness entrepreneur needs to understand. Whether fitness companies like it or not, virtual classes have undoubtedly become incredibly popular over the past couple of years.
Mindbody is unique in that it is suitable for both small businesses and large international brands. This includes all features, including your own branded app. This would be the best option for businesses looking to scale and grow quickly. As with any software, there is a learning curve and you should expect to invest time to understand and integrate the tools into your business. Once you achieve this goal, you`ll likely find that Mindbody saves you a tremendous amount of time and money and becomes an integral part of your operations. We also believe that it is more reliable to have a single vendor that manages all aspects of the business than to try to have different applications and software “communicate” with each other. However, if a single error occurs, the reliability of important data transmission is compromised. If your organization has multiple rooms, you can also view the schedule for each room in a consolidated view. MINDBODY is equipped with all the features you need to run your gym effectively.
However, one of the main advantages of MINDBODY is its popular mobile app for Android and iOS, which has over 3.5 million users. The app allows users to perform location-based searches for nearby fitness companies that use MINDBODY to sign up for classes. This is a powerful marketing tool for gyms looking to grow their customer base and attract new business. On the other hand, you should also keep in mind that users who search for your business through the app may also discover competing companies. MINDBODY has a popular free Android/iOS app that allows its 3.5 million users to find nearby fitness classes and sign up for them instantly. The app is a powerful marketing tool – businesses can also offer packages or introductory offers through the app to reach a much wider audience of potential customers. In addition to the marketing benefits of the mobile app, MINDBODY also offers other marketing features to help businesses attract and retain new customers. One of the most powerful features of the software is the ability to send automated emails to members who have visited in the past but are currently inactive. By reaching these members via email or SMS, you can fine-tune your marketing efforts to focus on a concentrated group of potential customers who are likely to convert.
MINDBODY also makes it easy for you to track the success of these retention campaigns. Due to the reliability of the platform, Mindbody is also recommended for companies that want to provide a very high-quality service without hiring technical staff to manage hosting, servers, and applications. Mindbody`s consumer app, coupled with the acquisition of ClassPass, means businesses using Mindbody can instantly access millions of members and potential customers. Especially in smaller towns where there is less competition, simply listing your business on Mindbody can instantly create a significant stream of new business for you.